We deliver a five-star claims experience to your policyholders while reducing your operational and indemnity costs. We do this by combining the best claims talent in the market with our proprietary technology.
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Measured against market-standard TPA cycle times
Based on audits from our insurance partners
Based on claims reopened within 30 days timeframe
We deliver a five-star claims experience to your policyholders while reducing your operational and indemnity costs. We do this by combining the best claims talent in the market with our proprietary technology.
We create a white-label eNOL that can be fully customized to your brand and program. Policyholders also get access to a white-label Claims Portal to track claim statuses, ask questions, and upload additional documents
We design workflows around your policy wording, claims philosophy, brand guidelines and tone of voice. Our structured approach to eligibility checks ensures minimal leakage
Our proprietary algorithms flag unusual patterns, document tampering and excessive costs. The system can also flag opportunities for recoveries and subrogation
You can choose from a range of reporting options: daily, weekly, monthly, or live data feeds via SFTP or API so you get insights when you need them.
Loved the experience and surely recommend to others that need this kind of insurance.
Seamless process. I didn't expect to have to use this policy, but needed it and it was so easy! Highly recommend.
Fast, efficient, professional, courteous service. Could not have went any smoother.
Clearly explained breakdowns of their decisions, and VERY speedy settlements. I would thoroughly recommend this company and their ethos
Great company and so easy to get in touch with and to make a claim 🙂 took next to no time ,would highly recommend them !!
Quick, satisfactory claim settlements. Excellent, professional, helpful, knowledgeable customer advisers too. Thank you!
Brilliant quick resolution to claim and fast payment! Very easy to make a claim. Thoroughly recommend. Best insurance company I have ever dealt with.
Very responsive to my claim and this was paid very quickly. This has great customer service and the best organisation to deal with
