1.1 These Terms and Conditions ("Terms") govern your use of ClaimSorted Inc.’s website (claimsorted.com) and web applications ("Apps") through which ClaimSorted’s claim handling services are provided ("ClaimSorted Services"). By accessing or using the Website or Apps, you agree to be bound by these Terms.
1.2 If you do not agree to these Terms, do not use the Website or Apps. Your continued use of the Website or Apps constitutes your acceptance of these Terms.
1.3 These Terms include an agreement to arbitrate for US-based users, which affects your rights to resolve disputes with ClaimSorted. Please review this carefully as it affects your legal rights.
1.4 In these Terms, "User" or "Users" refers to anyone accessing the Website or Apps. "You" and "your" refer to you, the User. "We," "us," and "our" refer to ClaimSorted Inc.
1.5 These Terms should be read in conjunction with our Privacy Policy and Cookie Policy, which also govern your use of the Website and Apps.
2.1 All content on the Website and Apps, excluding content uploaded by users, is owned by ClaimSorted or its licensors. This includes text, graphics, images, audio, video, software, data compilations, page layout, underlying code, and software (collectively, "ClaimSorted Content"). Such content is protected by copyright, trademarks, database rights, and other intellectual property rights.
2.2 You are not permitted to reproduce, modify, copy, distribute, or use ClaimSorted Content for commercial purposes without our prior written consent. Unauthorised use may violate copyright, trademark, and other laws.
2.3 As part of the ClaimSorted Services, we may provide access to our API. You agree to use the API only as necessary to access and use the ClaimSorted Services. Any use of the API must comply with our documentation and reasonable use policies.
2.4 All use of ClaimSorted’s brands, names, logos, and assets must be pre-approved in writing. Contact us at info@claimsorted.com for consent before using any of our intellectual property.
3.1 You agree not to:
4.1 The ClaimSorted Services, Website, and Apps are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the services will be free of defects, errors, or interruptions.
4.2 We do not guarantee that the services will be secure or free from viruses or other harmful components. Users are responsible for implementing sufficient procedures and checkpoints to satisfy their requirements for security and accuracy of data input and output.
4.3 ClaimSorted is not liable for any disruption or non-availability of the ClaimSorted Services, Website, or Apps. We reserve the right to alter, suspend, or discontinue any part of the services without notice.
5.1 Nothing in these Terms limits or excludes our liability for:
5.2 To the maximum extent permitted by law, ClaimSorted is not liable for:
5.3 ClaimSorted is not liable for any data loss. Users are responsible for backing up their data to prevent loss or damage.
6.1 Users must ensure their use of the ClaimSorted Services complies with these Terms and any applicable laws and regulations.
6.2 Users are responsible for maintaining the confidentiality of their account information, including usernames, passwords, and API keys, and for all activities that occur under their account. Users must immediately notify ClaimSorted of any unauthorized use of their account or any other breach of security.
6.3 Users must ensure they have the necessary hardware, software, and internet connectivity to access and use the ClaimSorted Services. ClaimSorted is not responsible for any issues arising from users' hardware, software, or internet service.
6.4 Users must comply with all applicable documentation provided by ClaimSorted, including API documentation and support guidelines.
7.1 Users agree to pay all fees and charges associated with their account in a timely manner.
7.2 If payment is not successfully settled, ClaimSorted may suspend or terminate access to the services. Users remain responsible for any amounts not remitted to ClaimSorted. We may charge interest on overdue amounts at the rate of 8% per annum above the base rate of the Bank of England, accruing daily.
7.3 Users authorise ClaimSorted to automatically charge the payment method on file for all amounts due, including fees for renewal terms and additional charges incurred.
8.1 Both parties agree to keep all Confidential Information received from the other party confidential and to use it only for the purposes of fulfilling their obligations under these Terms. Confidential Information includes, but is not limited to, business plans, technical data, product ideas, and other proprietary information.
8.2 Confidential Information does not include information that:
8.3 Upon termination of these Terms, each party will return or destroy all Confidential Information of the other party in its possession.
9.1 ClaimSorted will process Personal Data in accordance with applicable Data Protection Legislation, including the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018 (UK DPA 2018), and the California Consumer Privacy Act (CCPA).
9.2 Users must ensure they have the right to share Personal Data with ClaimSorted and that the processing of such data complies with all relevant laws. Users must obtain all necessary consents from data subjects to allow ClaimSorted to process their Personal Data.
9.3 ClaimSorted will:
9.4 Users acknowledge and agree that ClaimSorted may engage sub-processors to process Personal Data on their behalf. ClaimSorted will ensure that any sub-processors provide adequate protections for Personal Data.
10.1 For US-based users, any disputes arising out of or relating to these Terms will be resolved by binding arbitration in the State of Delaware, under the rules of the American Arbitration Association (AAA). Users waive their rights to participate in class action lawsuits or class-wide arbitration.
10.2 Users may opt out of the arbitration agreement by notifying ClaimSorted in writing within 30 days of first becoming subject to this arbitration provision. The opt-out notice must include the user's name, address, phone number, account information, and a clear statement that they wish to opt out of the arbitration agreement.
10.3 If users opt out of arbitration, disputes will be resolved in the state or federal courts located in the State of Delaware. Users and ClaimSorted agree to waive trial by jury in any court proceeding.
11.1 Either party may terminate these Terms with immediate effect by giving written notice to the other party if:
11.2 On termination, users will pay in full for the ClaimSorted Services up to and including the last day of service. ClaimSorted will make all Customer Data available for electronic retrieval for 30 days following termination, after which it may be deleted.
11.3 Provisions intended to survive termination, including those relating to confidentiality, limitation of liability, and dispute resolution, will continue to apply.
12.1 These Terms may be updated from time to time. Users should review these Terms regularly to ensure familiarity with the current version. Continued use of the Website or Apps after any changes constitutes acceptance of the new Terms.
12.2 If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
12.3 Users may not assign or transfer their rights or obligations under these Terms without our prior written consent. ClaimSorted may assign its rights and obligations under these Terms without user consent.
12.4 These Terms constitute the entire agreement between ClaimSorted and users regarding the use of the Website and Apps and supersede all prior agreements and understandings, whether written or oral.
12.5 No agency, partnership, joint venture, or employment relationship is created as a result of these Terms. Users do not have any authority to bind ClaimSorted in any respect.
12.6 Both parties will comply with applicable anti-bribery and anti-corruption laws, including the UK Bribery Act 2010.
12.7 ClaimSorted may use users' names or logos to list them as customers on its website and in other marketing materials.
13.1 ClaimSorted reserves the right to use users' names, logos, and trademarks to list them as customers on the Website and in other promotional materials, unless users request otherwise in writing.
13.2 All communication and documentation sent to users by ClaimSorted will be in English. Users may communicate with us in English.
13.3 For any inquiries, users can contact ClaimSorted at info@claimsorted.com.
14.1 Neither party will be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including natural disasters, war, acts of terrorism, labor disputes, and failures of internet or telecommunications services.
14.2 The affected party must notify the other party as soon as reasonably practicable about the nature and extent of the circumstances and take reasonable steps to mitigate the effects of the circumstances.
14.3 The affected party must resume performance as soon as reasonably practicable after the circumstances have been resolved.
15.1 For users located in the United States, these Terms are governed by the laws of the State of Delaware. Any disputes will be resolved in the state or federal courts located in the State of Delaware.
15.2 For users located outside the United States, these Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.